Emily first connected with JFCS in October 2020 while looking for ways to support the community during the COVID-19 pandemic. She began as a “bite-size” volunteer, delivering kosher meals to homebound seniors. During a Thanksgiving delivery, Emily learned that one recipient was celebrating her birthday alone, unable to be with family due to the pandemic. Without hesitation, Emily picked up a birthday card and flowers to include with the meal—a small gesture that made a big impact. The client was deeply touched, and shortly thereafter, Emily became a vetted volunteer and Friendly Visitor to this client.
Emily describes her Friendly Visitor relationship as a “huge blessing.” As a young adult in her twenties without any living grandmothers of her own, she affectionately refers to her client as her “adopted grandma.” The two stay closely connected through monthly in-person visits, frequent phone calls, and text messages—often sharing photos of family members and cats. They bond over a shared love of animals, arts and crafts, interior design, and cookies. Emily has also welcomed her client into family holiday celebrations when she cannot be with her own loved ones. On occasion, Emily even helps trim the client’s cat’s nails, which she notes is always an adventure.
Beyond their special friendship, Emily finds fulfillment in supporting her client’s day-to-day needs, including grocery drop-offs, tech assistance, and rides to appointments. She regularly communicates with JFCS staff to ensure her client receives the support she needs.
JFCS Geriatric Social Worker and Program Coordinator Carly Shaffer shared, “Emily consistently goes above and beyond for her Friendly Visitor client. Whenever I speak with the client, she shares how Emily feels like family to her and how lost she would be without her. Emily’s kindness, compassion, and genuine willingness to give her time and support truly make a meaningful difference.”
JFCS—and our client—are incredibly fortunate to have such a caring and dedicated volunteer like Emily!

